Best Rate Guarantee

We guarantee you the best available rate when booking on our website.

We're so confident that our rate is the best available online that if you find a lower rate anywhere else on the internet, we'll match it plus give you a 10% discount. All you have to do is submit a claim form within 24 hours of your original reservation and at least 72 hours before check-in. For more information, please check our terms and conditions.

An example of how the Best Rate Guarantee works:

Step 1: Book a one night's stay at a rate of US$100.00 using the reservation system on the Sherwood Residence website.

Step 2: Within 24 hours of your original reservation, you find a rate of $90.00 through another web site for the same hotel, same night and same room type (same number and type of beds).

Step 3: Submit a claim form to Sherwood Residence for Best Rate Guarantee.

Step 4: Assuming your original reservation has been confirmed and the other web site's rate is available and immediately bookable, our team will modify your room rate to $81 to uphold our Best Rate Guarantee policy! That's 10% better than the other site's rate.

Step 5: Stay at the Sherwood Residence, content in the knowledge that you have booked the lowest rate available for your room.

So book now and be sure that you're getting the best deal. Guaranteed!